+44 (0) 116 367 0533

Privacy Policy

Effective date: 24.02.2024 (the „Site”) is owned and operated by Carbon Zorro Ltd. Carbon Zorro Ltd is the data controller and can be contacted at:

01163 670533

Unit 13, The Beaver Centre, Putney Road West, Leicester, LE2 7TD, United Kingdom


The purpose of the privacy policy (this „privacy Policy”) is to inform users of our Site of the following:

  1. The personal data we will collect
  2. Use of collected data;
  3. Who gas access to the data collected;
  4. The rights of Site users; and
  5. The Site’s cookie policy.

The Privacy Policy applies in addition to the terms and conditions of our Site.


For users in the European Union, we adhere to the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016, known as the General Data protection regulation (the „GDPR”). For users in the United Kingdom, we adhere to the GDPR as enshrined in the Data Protection Act 2018.

We have not appointed a Data Protection Officer as we do not fall within the categories of controllers and processors required to appoint a Data Protection Officer under Article 37 of GDPR.



By using our Site users agree that they consent to:

  1. The conditions set out in this Privacy Policy. 

When the legal basis for us processing your personal data is that you have provided your consent to that processing, you may withdraw your consent at any time. If you withdraw your consent, it will not make processing which we completed before you withdrew your consent unlawful.

You can withdraw your consent by contacting us directly at:


Legal Basis for Processing

We collect and process personal data about users in the EU only when we have a legal basis for doing so under Article 6 of the GDPR.

We rely on the following legal basis to collect and process the personal data of users in the EU:

  1. Users have provided their consent to the processing of their data for one or more specific purposes.


Personal Data We Collect

We only collect data that helps us achieve the purpose set out in this Privacy Policy. We will not collect any additional data beyond the data listed below without notifying you first.


Data Collected Automatically 

When you visit and use our Site, we may automatically collect and store the following information:

  1. IP address;
  2. Location;
  3. Hardware and software details;
  4. Clicked links;
  5. Content viewed; and
  6. Order items, Carts.


Data Collected in a Non-Automatic Way

We may also collect the following data when you perform certain function on our Site:

  1. First and last name;
  2. Email address;
  3. Phone number;
  4. Address;
  5. Payment information; and
  6. Autofill data. 

This data may be collected using the following methods:

  1. Typing in the checkout process;
  2. Filling in the contact forms.


Who We Share Personal Data With


We may disclose user data to any member of our organisation who reasonably needs access to user data to achieve the purposes set out in this Privacy Policy.


Third Parties

We may share user data with the following third parties:

  1. Google LLC;
  2. Meta LLC;
  3. Payment services;
  4. Warehouse software companies; and
  5. Email marketing software.

We may share the following user data with third parties:

  1. Personal data, addresses, names, emails; and
  2. Links clicked while using site.

We may share user data with third parties for the following purposes:

  1. Targeted advertising
  2. Website performance
  3. Performance optimization 
  4. Service / order fulfillment.

Third parties will not be able to access user data beyond what is reasonably necessary  to achieve the given purpose.


Other Disclosures

We will not sell or share your data with other third parties, except in the following cases:

  1. If the law requires it;
  2. If it is required for any legal proceeding;
  3. To prove or protect our legal rights.

If you follow hyperlinks from our Site to another Site, please note that we are not responsible for and have no control over their privacy policies and practices.


How Long We Store Personal Data

User data will be stored until the purpose the data was collected for has been achieved.

You will be notified if your data is kept longer than this period.


How We Protect Your Personal Data

In order to protect  your security, we use strongest available browser encryption and store all of our data on servers in secure facilities. All data is only accessible to our employees.

While we take all reasonable precautions to ensure that user data is secure and that users are protected, there always remains the risk of harm. The Internet as a whole can be insecure at times and therefore we are unable to guarantee the security of user data beyond what is reasonably practical.


Your Rights as a User

Under the GDPR, you have the following rights:

  1. Right to be informed;
  2. Right of access;
  3. Right to rectification;
  4. Right erasure;
  5. Right to restrict processing;
  6. Right to data portability; and
  7. Right to object.


How to Access, Modify, Delete, or Challange the Data Collected

If you would like to know if we have collected your personal data, how we have used your personal data, if we have disclosed your personal data and to who we disclosed your personal data, if you would like tour data to be deleted or modified in any way, or if your would like to excursive any of your rights under the GDPR, please contact us directly here:

01163 670533


How to Opt-Out of Data Collection, Use or Disclosure

In addition to the method(s) described, we provide specific methods:

  1. Users can contact the company in order to unsubscribe, opt-out.


Cookie Policy

A cookie is a small file, stored on a user’s hard drive by a website. Its purpose is to collect data relating to the user’s browsing habits. You can choose t be notified each time a cookie is transmitted. You can also choose to disable cookies entirely in your internet browser, but this may decrease the quality of your user experience. 

We use / may use the following types of cookies on our Site:

  1. Functional cookies - used to remember  the selections you make on our Sire os that your selections are saved for you next visits. These cookies are required for the website to function and cannot be disabled. These cookies are only set in response to actions you take, such as language, currency, login session, privacy preferences. You can set your browser to block these cookies, but this may affect how our website works;
  2. Analytical cookies - allow us to improve the design and functionality of our Site by collection data on how you access our Site, for example data on the content you access, how long you stay on our Site, etc.;
  3. Targeting / marketing cookies - collect data on how you use the Site and your preferences. These cookies are typically set by our marketing and advertising partners. They can be used by them to build an interest profile and then display appropriate advertisements. If you do not allow these cookies, you will not see advertising tailored to your interests.
  4. Third-Party cookies - created by a website other than our, We may use third-party cookies to achieve the performance, analysis or personalisation purposes.



This Privacy Policy may be amended from time to time in order to maintain compliance with the law and to reflect any changes ot our data collection process. When we amend this Privacy Policy we will update the „Effective Date” at the top of the Privacy Policy. We recommend that our users periodically review ourPrivacy Policy to ensure that they are notified of any updates.



If you have any complaints about how we process your personal data, please contact us through the contact methods on the Site, so that we can, where possible, resolve the issue. 


Contact Information

If you have any questions, concerns or complaints, you can contact us directly at: